Pest control software built around the visit, not the invoice.

Strip away the feature lists and every pest control operation runs the same loop. Software is useful to the extent that it keeps the four stages attached to each other instead of scattering them across a calendar, a phone, a clipboard and a folder of PDFs.

• Plan — turn recurring service agreements into a schedule the office can operate week by week.
• Dispatch — put the right technician on the job with the property, unit and device context already attached.
• Record — capture scans, findings, materials, treatments, notes and photos while the technician is still on site.
• Report — return a complete work order and a service history the office and the customer can rely on.

Plenty of general field-service platforms handle scheduling and invoicing competently. They tend to break on the parts of pest control that are specific to the trade, because those parts were never in the data model to begin with.

A generic job is an address and a time window. A commercial pest control visit is a property with buildings, units and tenant spaces; a set of numbered devices, each with its own location and its own history; a set of materials with application details; and a finding that only means something when compared against the last six visits.

• Devices are treated as free-text notes rather than records that persist between visits.
• Multi-tenant properties are flattened into a single address, so unit-level findings have nowhere to live.
• Chemical and material applications are captured as a comment instead of a structured record.
• Service reports have to be rebuilt by hand because nothing on the job was structured enough to generate one.

The questions worth asking in a demo are the boring, structural ones. Anything can look good on a dashboard; what matters is whether the system can hold the shape of the work you already do.

• Can it model a property down to buildings, units and unit groups — not just an address?
• Is recurring service a first-class concept, or a booking you have to copy forward manually?
• Does a device keep its own history across visits, and can a technician see that history on site?
• Can a technician complete a full visit on a phone, including scans, materials, notes and photos?
• Does a work order or service report come out of the visit automatically, or does someone retype it?
• Is unassigned work visible to the office, or does it only exist in someone's head?
• Who owns the data, and can you get it back out in a usable form?

ServOS is field service management software built specifically for commercial pest control. It models accounts the way commercial service is actually organized — customers and contacts, properties, buildings, units and unit groups — and carries that structure all the way into the technician's view and back out into the service record.

ServOS is in beta with a small number of pest control companies through the end of 2026 and opens more broadly in January 2027, starting in Ontario. It is built for commercial operators running roughly one to fifteen technicians.